The shirt shop and the app / the fine print

TERMS OF
SERVICE

Last updated November 8, 2026. These terms cover buying from ninobattaglia.com and using the Nino Battaglia app on iPhone and Android.

Shop support

ORDERS & PAYMENT

Who you’re buying from

The shop is run by Nino Battaglia, an independent artist in San Francisco, California. Questions about anything here: hello@ninobattaglia.com.

Prices and checkout

Prices are in U.S. dollars. Shipping, any tax, and your final total are shown at checkout before you pay. Payment is handled by Stripe. Your order is accepted when payment goes through and you get a confirmation email. If a price or listing is clearly wrong, or an item can’t be made, we’ll tell you and refund what you paid for it.

Made to order

Every item is printed when you order it by our print partner, Printful, and shipped from their facilities. Printing usually takes 2–5 business days before it ships. Delivery times are estimates. Orders shipped outside the U.S. may be charged import duties or taxes by the destination country; those are the buyer’s to pay.

Free sticker

Every order placed on the website comes with a free 3-inch sticker of the design you ordered (the first design, if you order more than one).

RETURNS, PROBLEMS & CANCELLATIONS

Change of mind or wrong size

Because each item is made for you, we can’t accept returns or exchanges for a change of mind or the wrong size. Please check the size guide before ordering.

Damaged, misprinted or wrong item

Email us within 30 days of delivery with your order number and a photo, and we’ll send a replacement or a refund. Don’t send anything back without asking first.

Cancelling

Email us as soon as possible. We can cancel for a full refund until the order goes into printing, usually within a few hours of ordering.

None of this limits any rights you have under the consumer laws where you live.

THE NINO BATTAGLIA APP

What it is

The app is free. It shows Nino’s shirts and work, lets you follow new designs, collect app rewards and post ideas. Checkout and your cart open the same secure checkout as the website. The app is built and run for Nino by Menu-made.

No account

There’s no sign-up or password. The first time you open the app it creates a random code that stays on your phone and is used for your rewards and your votes. Deleting the app or its data, or getting a new phone, starts a new card; email us with your order numbers and we’ll do our best to move your progress over.

Notifications

Notifications are optional. If you allow them, we’ll tell you about new designs and things like rewards on their way. You can turn them off at any time in your phone’s settings.

Early access

New designs usually show in the app first and on the website about 24 hours later. Timing can vary, and an early design can still sell out or change.

APP REWARDS

Shirts bought through the app count toward rewards. Shirts bought on the website without the app, hoodies, stickers and other items don’t count.
Your 3rd shirt earns a free 8×10 canvas print and your 6th shirt earns a free hoodie. Then it starts again.
Each shirt in an order counts. One order can earn at most one canvas and one hoodie.
A reward ships separately, to the same address as the order that earned it, once that order is confirmed. The canvas shows the artwork of the order’s first shirt; the hoodie uses the same design, in that shirt’s size and color when the hoodie comes in it.
Rewards have no cash value, can’t be exchanged or transferred, and are cancelled if the order that earned them is refunded or cancelled.
We may change or end the rewards program. Rewards already earned will still be sent.

THE IDEAS BOARD

You can suggest a design idea and vote for other people’s, on the Ideas board on this website or in the app (it’s the same board). Ideas show on the board only after Nino reviews them, and he can hide any idea at any time.
Keep it kind: nothing hateful, sexual, threatening or personal about other people, no one else’s artwork, characters or logos, and no spam.
Posting an idea doesn’t create any agreement to make it or pay for it. If you post an idea, you let Nino use it as inspiration for his own designs and sell what he makes, without payment or credit. If you’d like credit, add your first name; Nino may mention it, but doesn’t have to.

NINO’S ARTWORK

All designs, artwork and photos on the website and in the app belong to Nino Battaglia. Buying a shirt gets you the shirt, not the right to copy or resell the design. Please don’t reproduce it without asking.

GENERAL

How we handle your information is explained in Your information.
The website and app are provided as they are. We work to keep them running and correct, but we can’t promise they’ll always be available or error-free, and to the extent the law allows, we aren’t liable for indirect losses. Our total liability for an order is limited to what you paid for it.
These terms are governed by the laws of California, USA, except where the law where you live says otherwise.
We may update these terms; the date at the top shows the latest version. Changes don’t affect orders already placed.

Email Nino Back to the shirts

TERMS OFSERVICE